Orders are typically processed within 1–2 business days.

Once your order has shipped, you will receive a tracking number via email. Shipping times may vary depending on carrier delays, holidays, or weather conditions.

We currently ship within the United States only.

Purevelia is not responsible for delays caused by shipping carriers once the package has been transferred to the carrier.

If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@purevelia.com.