Subscription Policy
Last updated: August 14, 2026
This Subscription Policy applies to products purchased through a recurring subscription or “Subscribe & Save” option offered by Purevelia LLC.
By purchasing a product through a subscription plan, you agree to the recurring billing, renewal, cancellation, shipping, and other terms described below.
RECURRING SUBSCRIPTIONS
When you purchase a product using a subscription option, you authorize Purevelia LLC and its payment providers to automatically charge your selected payment method for each recurring order according to the delivery frequency selected at checkout.
Your subscription will continue automatically until you cancel it.
Available subscription frequencies may include delivery every month, every two months, every three months, or other intervals displayed on the applicable product page or at checkout.
The frequency, price, discount, and other subscription details applicable to your purchase will be shown to you before you complete your order.
SUBSCRIBE & SAVE DISCOUNT
Eligible products may be offered with a Subscribe & Save discount, including offers such as saving 10% on recurring orders.
The exact discount applicable to your subscription will be displayed on the product page or at checkout before you complete your purchase.
Subscription discounts apply only to eligible subscription purchases and may not apply to one-time purchases.
Unless otherwise stated, subscription discounts generally cannot be combined with other promotional codes or offers.
Purevelia LLC reserves the right to modify subscription pricing or discounts for future orders. Where required, customers will be notified of material changes before the updated price is charged.
AUTOMATIC RENEWAL
Your subscription automatically renews according to the delivery frequency you selected.
By enrolling in a subscription, you authorize us to charge your payment method automatically for each recurring order until the subscription is cancelled.
You do not need to manually place a new order each billing cycle.
The recurring charge will generally include:
The price of the subscribed product.
Any applicable subscription discount.
Applicable taxes.
Shipping charges, if applicable.
Any other charges disclosed before processing the order.
MANAGING YOUR SUBSCRIPTION
You may manage your subscription through the subscription management link provided through your customer account, subscription confirmation emails, or other subscription communications where available.
Depending on the available subscription options, you may be able to:
View your active subscriptions.
Change your next delivery date.
Skip an upcoming delivery.
Change your delivery frequency.
Update your shipping address.
Update your payment method.
Pause your subscription.
Resume your subscription.
Cancel your subscription.
You may also contact us at contact@purevelia.com for assistance with your subscription.
SKIPPING OR RESCHEDULING AN ORDER
Where available, you may skip an upcoming subscription order or adjust your next delivery date before the order has been processed.
Changes must be made before the applicable recurring order is processed and charged.
Once an order has already been processed, packed, or shipped, we may not be able to modify or stop that particular shipment.
CANCELLING YOUR SUBSCRIPTION
You may cancel your subscription at any time.
Cancellation stops future recurring subscription orders and charges.
To avoid being charged for an upcoming subscription order, your cancellation must be completed before that order has been processed.
If your recurring order has already been processed before your cancellation request is received, the cancellation will apply to future subscription orders and the already-processed order will remain subject to our standard Return and Refund Policy.
Cancelling a subscription does not automatically cancel or refund an order that has already been processed.
There is no cancellation fee for ending your subscription unless a specific subscription offer expressly states otherwise before purchase.
PAYMENT METHODS
A valid payment method is required to maintain an active subscription.
By enrolling in a subscription, you authorize recurring charges to your payment method according to your selected subscription frequency.
You are responsible for keeping your payment information current and accurate.
If your payment method expires, is declined, or otherwise cannot be charged, we or our subscription/payment provider may attempt to process the payment again.
Your subscription or upcoming order may be paused, delayed, or cancelled if payment cannot successfully be collected.
PRICE CHANGES
Product prices may change from time to time.
If the price of a subscribed product changes, the updated price may apply to future subscription orders.
Where required by applicable law or our subscription system, we will provide appropriate notice of material pricing changes before charging the updated amount.
Any applicable taxes and shipping charges may also change over time.
PRODUCT AVAILABILITY
Subscription products are subject to availability.
If a subscribed product becomes temporarily unavailable, your order may be delayed, skipped, or otherwise adjusted.
If a product becomes permanently unavailable, we may cancel the affected subscription.
We will not automatically substitute a materially different product without appropriate notice or authorization.
SHIPPING
Subscription orders are processed and shipped according to our standard Shipping Policy.
Orders are typically processed within 1–2 business days after being successfully placed and paid.
Once an order has shipped, tracking information will be sent by email when available.
Shipping times may vary because of carrier delays, holidays, weather conditions, or other circumstances outside our control.
We currently ship within the United States only.
Purevelia LLC is not responsible for delays caused by shipping carriers after a package has been transferred to the carrier.
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
RETURNS AND REFUNDS FOR SUBSCRIPTION ORDERS
Subscription orders are subject to our standard Return and Refund Policy unless otherwise stated.
We currently have a 30-day return policy, meaning you have 30 days after receiving an eligible item to request a return.
To be eligible for a return, the item must generally be:
In the same condition in which you received it.
Unworn or unused.
With applicable tags.
In its original packaging.
Accompanied by a receipt or other proof of purchase.
You must contact us before returning an item.
Items returned without first requesting a return may not be accepted.
Cancelling your subscription does not automatically create a return or refund for a subscription order that has already been processed.
If an eligible return is approved, the refund will be issued according to our Return and Refund Policy.
Approved refunds are generally returned to the original payment method within 10 business days, although your bank or card provider may require additional processing time.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your subscription order when it arrives.
If an item is defective, damaged, or incorrect, contact us as soon as possible so we can evaluate the issue and determine the appropriate resolution.
PROMOTIONS AND DISCOUNTS
Subscription discounts and promotional offers may have separate eligibility requirements.
A promotion available for a first subscription order may not necessarily apply to future recurring orders unless expressly stated.
Likewise, one-time promotional codes may not be combined with an existing subscription discount unless specifically permitted.
CHANGES TO YOUR SUBSCRIPTION
Any changes you make to your subscription generally apply to future orders that have not yet been processed.
Changes made after an order has been processed may not affect that order.
If you need assistance making changes, please contact us before your next scheduled order is processed.
CHANGES TO THIS SUBSCRIPTION POLICY
Purevelia LLC may update this Subscription Policy from time to time to reflect changes to our subscription program, business practices, technology, or legal and regulatory requirements.
Any revised policy will be posted on our website with an updated “Last updated” date.
Changes will apply prospectively as required by applicable law and will not remove rights already provided to you under applicable law.
CONTACT US
For questions about subscriptions, cancellations, upcoming subscription orders, billing, or changes to your subscription, please contact:
Purevelia LLC
Marina Grekova — Founder & Licensed Pharmacist
Email: contact@purevelia.com
Phone: +1 667-280-0800
Address:
Columbia Town Center II
10440 Little Patuxent Parkway, Suite 300
Columbia, MD 21044
United States
For return-related questions, please contact contact@purevelia.com before sending any product back.
Subscribe and Save 10% on Every Order
Monthly Subscription Plan
Auto-renews, skip or cancel anytime.
Subscribe & Save- Save 10%
- Flexible delivery
- Skip or cancel anytime